Registering for the member portal

To access the member portal you need to register. Please follow the steps below:

  1. Click on the 'Secure login' button in the top right hand corner of the Super SA website
  2. Select your scheme from the menu and click ‘Register’
  3. Complete all the details on the online form and click ‘Register'
  4. You will receive an email with a link that will allow you to complete the registration process by creating a password (you can only use this link once). Please note, the registration link will expire after 72 hours.

You can also watch the ‘Member portal welcome tour’ video below for more detailed step-by-step instructions on how to register.

Locating your Client ID

You must use your Client ID number to log in and register to access your account online. Your Client ID number can be found on the second page of your statement in the top right hand corner as pictured below:


Password creation

When creating a password for the member portal, you need to use a combination of letters, numbers and at least one special character from the options below:

Your password needs to be:

  • a minimum of 8 characters and a maximum of 16 characters

Your password must also contain at least:

  • 1 uppercase letter
  • 1 lowercase letter
  • 1 number, and
  • 1 of the following special characters ! @ # $ % ^ & } . { + * ( ) ? \

Secret question

When registering you will be asked to choose a 'secret question' from the list so we can validate your identity if you ever need to reset your password. It's important to choose a question and enter an answer that you will be easily able to remember. 

Member portal welcome tour

For step-by-step instructions on how to register for the member portal and the great features you can now access, please watch the short video below.

Need more information?

If you have any further questions please contact Super SA on 1300 369 315 or email via