Your annual statement
Understanding your statement
Annual statements are provided to members from September each year.
When you receive your annual statement, this provides a great opportunity to check in on your super for the financial year to 30 June.
Your annual statement provides important details including your balance, contributions, investment returns and any insurances you may have.
Check your contact details, and if you haven’t already, visit the member portal to update these and your communication preferences, including the option to receive future annual statements online.
Annual statement delivery
Pension and Lump Sum statements will start to be posted to members from mid-September and SA Ambulance statements from early October.
Triple S, Super SA Select, Income Stream and Flexible Rollover Product members can expect to receive their annual statements from mid to late October.
A quick guide to your annual statementWhatever your goals are for super, an understanding of your super balance and how it is invested is useful to keep you on track.
That’s why we’ve created this video and helpful guides on how to read your statement.
Which guide is right for you?
If unsure, check your annual statement for the name of your scheme/and or product.
Prefer to receive your statements online?
At Super SA we’re providing more secure, convenient ways for members to access our services, more choice in how we communicate with you, and more control over your super investments.
Members of Triple S, Super SA Select, Income Stream and Flexible Rollover Product schemes can opt-in to receive future annual statements electronically via our Member Portal.
Follow these simple steps:
- Log in to the Super SA member portal
- Go to ‘My Account’ and ‘My Details’
- Click ‘Edit’ and scroll down to ‘Communications Preferences’
- Select the following preferences to stay informed online:
- Annual Statement Delivery 🗸 Electronic
- Opt in to Marketing 🗸 Yes
- Preferred Communications Method 🗸 Electronic
Frequently asked questions
What has happened with Triple S returns in the 2021/22 financial year?
- We outperformed the average industry return* over 5 years (6.1%) and 10 years (8.3%)
- Last year was below the industry average* (-6.4%) but the year prior we significantly outperformed (21.6%).
- All funds go through cycles based on their different investment styles and allocations as seen in the last 2 years at Super SA, but long term we have outperformed the industry average.
For more detailed information see our Market Overview 2022.
*Source: Chant West Multi-Manager Survey | June 2022
Do I need to change my investment option, i.e. from Triple S Balanced to something else, if I’m concerned about returns?Super is normally a long-term investment, and it's important to consider your own risk profile & investment time horizon. Investments go up and down throughout the different market cycles. Maintain a long-term view for your retirement and check how your investments are performing against their long-term objectives.
What happened with investment markets to influence returns?Bonds are generally considered to be more defensive (less risky) than equities. However, they have fallen in value during the last financial year. This occurred because the market expects that central banks will continue to increase cash rates in response to rising inflation.
What would happen if I switched investment options now?Switching investment options while the market is down could have a significant effect on your retirement outcome.
I switched part-way through the year to the Cash option, but my statement still has a negative investment return.When your balance was invested in other investment options at the start of the financial year it could have reduced in value, before you switched into the Cash option. From this point your balance would then move in line with the Cash investment return.
I thought defensive investment options (such as Capital Defensive or Stable) were meant to be ‘safer’ than higher risk options (High Growth and Balanced). Why did these defensive options have greater losses?Defensive investment options (such as Capital Defensive and Stable) have a higher asset allocation to Bonds than Growth investment options (such as Balanced and High Growth). Bonds are generally considered to be more defensive (less risky) than equities. However, they have fallen in value during the last financial year. This occurred because the market expects that central banks will continue to increase cash rates in response to rising inflation, causing the value of the bond investment to reduce.
I don’t understand how the fees and costs deducted from my investment affects my negative net investment earnings.The fees and costs deducted from your investment are the costs that cover the management of your investment and are not deducted directly from your account, but do reduce the amount of investment returns allocated to your investment.
Where should I go for further information?
- Chief Executive Dascia Bennett provides a review of the 2021-22 financial year, including market impacts and investment returns. Watch video.
- Stay up to date with the latest market commentary.
- For more information on how to maximise your super, register to attend our seminars or webinars.
- If you don’t have your own financial planner, you can take advantage of the service available to Super SA members via Industry Fund Services (IFS). They can offer a limited advice option for a lower cost. For more information visit our planning and advice page, or you can make an appointment with an IFS. planner via the Super SA Advice Administration team by calling 1300 162 348.
Have other questions?Do you have any other general questions you’d like to ask about investment returns for FY2021-22?
Submit your questions below and we will update our FAQs to reflect these, so our members are informed about their super.
We’re here to help
Most members don’t require their annual statement to complete their tax return. However, if you have any questions or need further information to complete your tax return, please call Member Services on 1300 369 315.