Meet our teams
Meet our teams
Extensive opportunities at Super SA
Chief Executive Office
- People and Culture
- Organisational Development
Our CE Office leads the organisation’s strategy to deliver on Super SA’s vision of being the most respected superannuation fund and championing the financial wellbeing of South Australians.
This includes making sure that what we do and how we do it, aligns with who we are and what we value.
This directorate manages all HR practices and implements training and programs that promote continuous organisational performance improvement.
Brand and Member Engagement
- Member Services
- Financial Advice
- Marketing and Member Experience
- Stakeholder Engagement and Member Education
Our Brand and Member Engagement directorate creates opportunities to connect with members, build trust and deliver the best possible experiences.
This includes supporting members with their general enquiries and tailoring financial planning services and member education in line with members’ needs.
The teams work closely with public sector agencies and employers, unions and financial advisors to promote and deliver our products and services.
- Financial Services
Our Financial Services directorate is ultimately responsible for delivering on financial objectives so that the fund continues to thrive.
This involves financial accounting and reporting for Super SA’s schemes including investment operations; management accounting; actuarial services as well as complying with the requirements of the Department of Treasury and Finance (DTF).
The team also works closely with Funds SA – Super SA’s investment partner.
- Insurance Delivery
- Data Integrity and Defined Benefits
- Administration and Service Improvement
All of Super SA’s administration is managed by the Operations directorate. We like to think of it as the engine room where all transactions take place.
This group is responsible for opening accounts, processing insurance claims and all member payments, including regular income stream and lump sum payments.
The Data Integrity team fulfils a key role in providing the functionality needed to maintain Super SA databases.
Policy and Governance
- Governance and Risk
- Legislation, Policy and Dispute Resolution
As an exempt public sector fund, Super SA has the flexibility to do things a little differently. With this in mind, we always put the members’ best interests at the forefront of everything we do.
This directorate is responsible for ensuring compliance with our legislative requirements and provides advice to state government and other stakeholders on superannuation policy.
They are the champions for determining risk and how that risk is managed.
Strategy, Product and Transformation
- Project Management Office
- Change Management and Strategic Development
Our project management experts ensure we have the best processes in place to drive business improvements, while our change management team has a clear focus on engaging and inspiring our people.
Superannuation products need to evolve to meet member needs and expectations. Our product team drives the design and review of Super SA schemes and insurance options.
Technology and Information Security
- IT Solution Delivery
- Data and Analytics
- Cyber Security
- IT Platforms and Support
Our newest directorate was formed in 2022 to innovate and automate solutions for a better member experience.
In addition to providing technical support, this group of trained IT professionals is responsible for maintaining Super SA’s computer network systems, implementing new technology and network contingencies, keeping information secure, as well as analysing data and exploring insights.