Explore Our Solutions Appointment Topics

Explore Our Solutions Appointment Topics

At Super SA, we’re here to support our members. We understand superannuation can feel complex, so we offer complimentary in-person appointments to help make things simple and clear.

All appointments are approximately 45 minutes. If the topic you wish to discuss is not listed below, please contact our Member Services team on 8214 7800.

The Member Solutions team can provide you with general advice; they do not take into account your individual objectives, financial situation, or needs.

If you're looking to lodge a completed form you don't need to book an appointment, you can email it to SuperSA@sa.gov.au or if it's easier drop it into our Member Centre during opening hours.

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Retirement options

Explore your retirement pathways

Discussion Points

  • An overview of your current account
  • When can you access your Super
  • How can you access funds (withdrawals and regular payments)
  • How you super will be taxed
  • Assist with Super SA retirement forms
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Opening an Income Stream

Turn your super into regular income

Discussion Points

  • What is an Income Stream and how does it work?
  • Benefits of an Income Stream (tax effective, flexible access to super, funds are invested)
  • Eligibility (over 60)
  • Investment options
  • Tax and fees
  • How to set up an Income Stream
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Transition to Retirement

Explore the benefits of Transition to Retirement

Discussion Points

  • What Transition to Retirement (TTR) is and how it works
  • Benefits of TTR (save tax, access super, boost your super balance)
  • How to apply for a TTR Income Stream
  • Eligibility (over 60)
  • Investment options
  • Tax and fees
Grow your super

Making additional contributions

Grow Your Super

Discussion Points

  • Types of regular contributions (salary sacrifice and after‑tax)
  • Benefits of salary sacrifice
  • Contribution limits
  • How to make extra contributions
Changing jobs

Leaving State Government

Know your super options if you leave

Discussion Points

  • What are your options if you leave state government:
    • Leave funds in Triple S
    • Have an external employer pay super into Super SA with a Select account
    • Transfer out of Super SA
  • Insurance options
  • Tax on exit or rollover
Income Protection

Understand your Insurance

Learn about your insurance cover
and how it works *

Discussion Points

  • What insurance cover you have (Death & Total and Permanent Disablement (TPD) and Income Protection (IP))
  • How Death & TPD and IP insurance works
  • How to increase or change insurance levels
  • What happens to your insurance if you stop SA Government employment

* Please note if you need to lodge an insurance claim – contact Super SA immediately.

The superannuation schemes administered by Super SA are exempt public sector superannuation schemes and are not regulated by the Australian Securities and Investments Commission (ASIC) or the Australian Prudential Regulation Authority (APRA). Super SA is not required to hold an Australian Financial Services Licence to provide general advice about a Super SA product. The information on this website is of a general nature only and has been prepared without taking into account your objectives, financial situation, or needs. Super SA recommends that before making any decisions about its products you consider the appropriateness of this information in the context of your own objectives, financial situation, and needs, read the relevant Product Disclosure Statement (PDS), and seek financial advice from a licensed financial adviser in relation to your financial position and requirements.