- Find a factsheet/form
You’ll find the publications that relate to your scheme/product in the Forms and Publications section.
Guide to finding a form/fact sheet:
- Go to Forms and Publications
- Select your scheme/product from the drop down list
- Click “Search”
- Scroll down the page for the appropriate topic heading
- The form/fact sheet you’re after is listed beneath the topic heading
Which topic heading am I looking for?
We’ve aimed to make the topic headings self-explanatory. For example, you’ll find forms on insurance beneath the Insurance heading and the Tax fact sheet under the Tax heading.
Here’s a quick guide to get you started:
I want to... |
Topic heading where you’ll find the form/fact sheet |
Roll my super together |
Combining super |
Start salary sacrificing |
Contributing to super |
Claim my super |
Payments and entitlements |
Change my investment option |
Investments |
Find out my retirement options |
Super after age 55 |
Click here to go to the Forms and Publications section.
- Sending in a form – email or post?
Super SA can now receive all completed and signed forms via email supersa@sa.gov.au as well as postal submissions.
- Password reset
If your current email address is on record at Super SA then you’re able to reset your own password for the member portal.
Here’s how:
- Go to Login page and enter your Client ID or Super ID (you’ll find it on your Annual Statement)
- Select Forgot your password
- Enter the required information and click OK.
If your email address is in our records a temporary password will be sent to your inbox.
If you have not provided Super SA with an email address or your email address is no longer valid, you will need to contact Super SA on 1300 369 315 or 8207 2094 for assistance.
- Change of name or address
By logging into the member portal you can update the following personal details:
- Phone number
- Address
- Email address
- Tax File Number
You can also use the Change to Personal Details form to notify Super SA.
Change of name through marriage Here is the process to change your name on our records:
- Complete the Change to Personal Details form
- Send us the completed form along with a certified copy of your official Marriage Certificate (not your commemorative certificate), which confirms the change.
- Post these documents to Super SA as we cannot accept faxed or emailed copies of these documents to amend your account details.
Certified documents: certified copies are copies authorised, or stamped as being true copies of the originals. Copies can be certified by persons such as a Justice of the Peace or a Proclaimed Police Officer. More information about certifying documents can be found in the Proof of Identity fact sheet.
Alternatively you can bring originals to the Super SA Member Centre at 151 Pirie Street (enter from Pulteney Street), Adelaide, to be sighted and copied by a Super SA staff member.
- Making contributions - salary sacrifice and after-tax
For Triple S, Lump Sum Scheme, Pension Scheme and Super SA Select members there are two types of contribution you can make to your super:
- After-tax contributions: making contributions to your super from your after-tax or take home pay. These can be deducted straight from your pay or made as one-off payments.
- Salary sacrifice contributions: having a set percentage or fixed amount of your salary deducted from your before-tax or gross salary and put towards your super.
Note: investors in the Flexible Rollover Product are only able to make after-tax contributions to their account.
Things to consider:
Triple S and Super SA Select members |
Lump Sum and Pension Scheme members: |
- Contribute 4.5% or more from your after-tax salary and your employer contribution will increase to 10%.
- Depending on your situation, there may be tax advantages to making salary sacrifice contributions.
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- You are already making after-tax contributions to your super (this is the case for most members) and if you’re on track with your points it may be worthwhile considering salary sacrifice.
- You’re on track with your points - ie you’re on track to receive your maximum employer entitlement. This is the case if your Accrued Points are within one point of the Standard Point target (you can check this on your Annual Statement). Consequently any excess after-tax contribution amounts will not be factored into your lump sum and will simply be refunded at retirement with investment earnings.
- Depending on your situation, there may be tax advantages to making salary sacrifice contributions.
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Where to find out more:
- Fact sheets and forms for after-tax contributions and salary sacrifice are available in the Forms and Publications section under the heading "Making additional contributions".
- Use the Personal Contributions calculator on our website to run through various calculations – the calculator also contains links to the appropriate forms.
- Super SA recommends you seek professional financial advice about your super. Triple S members have access to commission-free financial advice and the fee can be deducted from your super account.
- Beneficiaries
Should you die, your entitlement will be paid to your surviving spouse and/or a putative spouse. Should you not have a partner, the entitlement will be paid to your Estate.
Legal Personal Representative
Triple S members and Flexible Rollover Product and Income Stream investors can nominate for their death benefit to be paid to their nominated Legal Personal Representative (LPR) (ie estate). By nominating their legal personal representative, the death benefit will be paid to their Estate rather than their spouse and distributed according to their Will. Nominating a legal personal representative is not the same as nominating a beneficiary. The rules do not allow you to nominate specific beneficiaries.
To find out more read your schemes Reference Guide and to apply, complete the form.
Public Trustee and Wills Super SA recommends that members have an up to date Will. If you don’t have a Will when you die, you die intestate, and your assets will be distributed according to the relevant State legislation. Further information can be found on the Public Trustee website. They provide a range of services and run seminars in the city and in regional locations.
- Leaving public sector employment - your options
If you leave the SA public service you have two options when it comes to your Triple S account:
- Preserve your Triple S account and keep the ability to access some of your super at age 55 (subject to applicable tax rates); or
- Roll out your super to a complying super fund.
For further information read the "Triple S Reference Guide".
Triple S has key features you won’t find at other super funds:
- You can access your super at age 55 (subject to applicable tax rates)
- That’s up to 5 years earlier than most other super schemes
- Access to member-only gold rated retirement products
Rolling your super to another super fund:
- Super SA is an untaxed, or tax deferred, fund. When you roll your entitlement over the "taxable (untaxed)" portion will be taxed at 15% by the receiving fund.
- By rolling your super out of Super SA your super will become subject to Commonwealth Government preservation rules.
How to keep your Death and TPD insurance with Super SA
Your death and disability cover expires once you cease working in the public sector, however, if you're working outside of the SA public sector you can roll your Triple S account into the Flexible Rollover Product within 60 days and make the required insurance nomination. That way you may be able to continue your Death and TPD Insurance of the same level, type and conditions, without providing extra medical information.
Please note that in the Flexible Rollover Product your super is subject to Commonwealth preservation rules.
- Account balance request
Your balance is always available in the member portal.
Here’s how to check your balance:
Triple S, FRP, IS & Select Scheme members: |
Lump Sum, Pension & SA Ambulance Scheme members: |
Step 1: Log in to the member portal
- Go to the Super SA website homepage
- Click on the link above or Check my Balance tab (left hand side of homepage)
- Click on Login (or Register if you haven't logged in before)
- Enter your Client ID & password
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Step 1: Log in to the member portal
- Click on Login (or Register if you haven't logged in before)
- Enter your Super ID & password
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Step 2: Get your balance
Triple S, FRP, IS & Select Scheme members: |
Lump Sum, Pension & SA Ambulance Scheme members: |
- On the 'My Portfolio Summary' screen all account(s) will be listed under 'Account Information'
- Click on the scheme name e.g. 'Triple S'
- Scroll down to see a breakdown of your account balance
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- Select My Details in the left column
- 3 items should be listed
- Click on Investment Strategy
- In the table is your current balance
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