FAQs

General FAQs

Which Super SA scheme/products am I in?

Triple S is the super scheme for SA public sector employees since 1994.

Lump Sum Scheme is the super scheme for SA public sector employees who elected to contribute to the scheme after 1 July 1988 and before 3 May 1994.

Pension Scheme is the super scheme for SA public sector employees who elected to contribute to the scheme before 30 May 1986.

Super SA Select is a super fund that launched in January 2013. Members elect to have their Employer Contributions paid into Super SA Select instead of Triple S.

Post retirement products – Super SA’s award-winning Flexible Rollover Product and Income Stream are open to Super SA members and spouses.

What if I have any concerns or complaints?

Super SA prides itself on providing the highest level of customer service. See our Complaints page for how to proceed if you have concerns with any aspect of your membership.

When is the earliest I can claim my super?

Triple S, Lump Sum and Pension Scheme members:

You can claim your retirement entitlement at age 55, subject to applicable tax rates, provided you are no longer working for the SA public sector. Some of your super may also be subject to Commonwealth Government preservation rules.

Super SA Select members and Super SA Flexible Rollover Product investors:

The age you can claim your retirement entitlement is subject to Commonwealth Government preservation rules.

How much super will I have?

For Triple S, Super SA Select and Super SA Flexible Product:

Use the Projection Calculator to project your super balance. You'll also find out how making personal contributions may make a difference to your retirement balance. You can include your spouse in the projection.

Lump Sum and Pension Scheme:

Use the Benefit Projector in the the member portal to estimate how much super you could have at retirement.

Can I nominate a beneficiary to receive my super in the event of my death?

You cannot nominate a beneficiary, but most members can nominate a legal personal representative (estate). Your legal personal representative is the person appointed as the executor or administrator of your estate, following your death. By nominating your legal personal representative, your death benefit will be paid to your estate, rather than directly to your spouse, and distributed according to your Will and the Statutes. 

If you do not have a legal personal representative (estate) in place with Super SA at the time of your death, your entitlement and any insurance component will be paid to your spouse or, if you have no spouse, to your estate. You should ensure that your Will reflects your wishes regarding the distribution of your estate.

Can I access my super if I suffer severe financial hardship?

Can I access my super early if I suffer severe financial hardship or under compassionate grounds?

There are specific circumstances in which you can access your super before you reach your preservation age.

To determine whether you can access your super, the Super SA Board will assess your circumstances against compassionate or severe financial hardship criteria defined by Commonwealth governing legislation.

These Commonwealth rules allow for the release of benefits for medical treatment, to prevent foreclosure or forced sale of a home, to modify a home or vehicle to accommodate special needs arising from severe disability or to pay for palliative care, death or funeral expenses. Please see the Early Release on Specified Grounds Fact Sheet for more information.

Please contact Super SA to discuss your eligibility and obtain a copy of the application form.

What happens if I retire from the SA public sector at 55 but work somewhere else?

As soon as you've reached age 55 and you've left the SA public sector you're entitled to claim part of your entitlement, subject to applicable tax rates, even if you're working in the private sector, either part-time or full-time.

It’s important you're aware that your Co-contribution Account and your Rollover Account are subject to Commonwealth Government preservation rules. This means that you will not be able to access the balance of these accounts until you at lease reach your Commonwealth Government preservation age.

If you resign or retire from the SA public sector and then you become re-employed by the SA public sector more than one month later:

  • Preserved Triple S members will have their account reactivated
  • Triple S members who have claimed their entitlement will have a new account opened for them
  • Former Lump Sum Scheme members will have a Triple S account opened for them
  • Former Pension Scheme members will have a Triple S account opened for them.

How much super do I need to retire comfortably?

This depends on what you want to do in retirement. You can use ASFA's Super Guru calculator to give you a general idea of how much super you'll need to retire comfortably.

It's important to remember that retirement is personal, and everyone's goals are different. If you want to find out more, we encourage you attend our free My Retirement seminars, which are geared towards your Super SA Scheme.

Seminars are held in city, suburban and regional locations on a regular basis.

Can I stay with Super SA even if I leave the public sector?

Yes. You can preserve your entitlement in your current scheme or roll it over to the Super SA Flexible Rollover Product or the Super SA Income Stream as long as you meet the eligibility criteria to join.

Who do I speak to if I need help completing my Super SA forms?

We are happy to take you through the process of completing any forms, step-by-step.
Call 1300 369 315.

Can I get help with my investment decisions?

A financial adviser can provide you with information about your financial options and choices, including your super, and help you to identify and start working towards your financial goals. You may already have your own financial planner. If you don't you can contact the Financial Planning Association and they can recommend a suitable adviser. Or you can take advantage of the service available through Industry Fund Services (IFS). The financial planners at IFS can advise you about the options available to SA public sector employees. If you would like to make an appointment with an IFS planner, please call Super SA on 1300 369 315.

Can I get help with my finances?

Yes. A financial adviser can provide you with information about your financial options and choices, including your super, and help you to identify and start working towards your financial goals. You may already have your own financial planner. If you don't you can contact the Financial Planning Association and they can recommend a suitable adviser. Or you can take advantage of the service available through Industry Fund Services. The financial planners at IFS can advise you about the options available to SA public sector employees. If you would like to make an appointment with an IFS planner, please call Super SA on 1300 369 315.

Do I have to pay for financial advice?

There is usually a cost associated with obtaining financial advice.

If you choose to use the service available to Super SA members via Industry Fund Services there is a fee of $350 for the initial meeting. During this session your financial adviser will find out what your financial objectives are and what type of advice you’ll need. You will receive a document outlining your goals and objectives and a summary of the advice areas you may want to consider.

After the first appointment, you’ll receive a quote on what a full financial plan would cost you. You can then decide if you want to go ahead with it and you can request to pay the fee directly from your Triple S, Super SA Select or Flexible Rollover Product account.

If you use another adviser, you will need to ask them about their fees.  Fees for another adviser cannot be deducted from your Super SA account.

 

Who do I contact to speak with a financial adviser?

To find a financial adviser contact the Financial Planning Association of Australia. If you would like to make an appointment with an IFS planner, please call Super SA on 1300 369 315.

Can my financial adviser gain information about my superannuation directly?

We will only provide information about your super to your financial adviser if you authorise us by completing the Authority to release information to a third party form and returning it to Super SA.

How can I consolidate my super?

We don’t charge any fees for rolling other super accounts you have into your Super SA account; however you should first contact your other fund to find out if they charge any exit or termination fees that will reduce your rollover amount. Also make sure to check if you’ll be losing any other benefits, like insurance, before deciding to consolidate.

It’s important you are aware that you can’t access your rollover amount, including non-preserved amounts, while you're working in the SA public sector. When you leave the SA public sector, your rollover amount plus any earnings can be paid to you subject to Commonwealth preservation rules.

To consolidate your super you will need to link your MyGov account to the ATO (visit my.gov.au) or complete in an Easy Roll In form.

While you’re consolidating your super from other funds it’s a great time to make sure that you don’t have any lost super.

What is my Scheme’s ABN?

The ABN for each scheme/product is:

Triple S Scheme                                  40 651 037 780

Lump Sum Scheme                             27 987 187 927

Super SA Flexible Rollover Product    11 635 839 852

Super SA Income Stream                    74 841 225 193

Super SA Select                                   98 513 958 004

Pension Scheme                                  27 987 187 927

SA Ambulance Service Super              81 557 964 989

What is my Scheme’s USI (unique super identifier)?

The USI for each scheme/product is:

Triple S Scheme                                  40651 037780 001

Lump Sum Scheme                             27987 187927 002

Super SA Flexible Rollover Product    11635 839852 001

Super SA Select                                  98513 958004 001

Pension Scheme                                 27987 187927 001

SA Ambulance Service Super             81557 964 989 001

How can I find my lost super?

Link your Commonwealth Government MyGov account to the Australian Tax Office to see if you have any lost super.

Once you have found it, decide if you want to consolidate your super and reduce the fees you pay. See How can I consolidate my super.

How do I check and change my personal details?

Online: You can check and update your personal details by logging into the member portal on the Super SA website here or by calling Super SA on 1300 369 315.

Form: You can change your personal details by completing a form which can be found here.

What is the Government Co-contribution and how do I know if I am eligible?

The co-contribution scheme rewards you for personally contributing to your super after tax by offering to match a percentage of your contribution.

If your total income is less than $56,112 a year and you make after-tax contributions to your super, the Commonwealth Government will contribute $0.50 for every $1.00 you contribute, up to certain limits.

The maximum amount you can receive is $500 and the minimum is $20. To receive the maximum amount your total income must be $41,112 or less and you must contribute at least $1,000. The co-contribution reduces on a sliding scale, and phases out altogether when your income reaches $56,112.

To be eligible for a co-contribution you must:

  •                 be less than 71 years old
  •                 make at least one personal after-tax contribution to your super by 30 June each year
  •                 earn less than $56,112 in that financial year
  •                 not hold an eligible temporary resident visa at any time during the year and
  •                 lodge an Australian income tax return
  •                 have at least 10% of your assessable income and reportable fringe benefits attributable to                         eligible employment (as determined by the Australian Taxation Office)
  •                  have a total superannuation balance less than the general transfer balance cap at the end of                    30 June of the previous financial year

More information on the Government Co-contribution can be found here.

How do I apply for the Government Co-contribution?

You do not need to apply for the co-contribution. You just need to make at least one personal after-tax contribution during the year. The ATO will then use the information on your income tax return to work out whether you are eligible. If you are, the government will automatically calculate the co-contribution amount and forward it to Super SA.

How do I supply Super SA with my tax file number (TFN)?

Online: your TFN can be changed on the Super SA website in the member portal section.

Form: you can supply your tax file number by completing the Tax File Number Notification form which is found here.

I’m not sure which investment option I should be invested in?

When choosing an investment option it’s important to understand your individual risk profile and time horizon.

Why not use the What type of investor am I? calculator in the Knowledge Centre section of the website to find out what level of risk you are comfortable with? If it turns out that you have a low tolerance to risk or are planning to retire soon you may like to consider a lower risk, lower return strategy.

Triple S, Income Stream and Flexible Rollover Product members have the option to invest their super across any number of the available investment options. Lump Sum members have the option to invest part of their super in any one of the different options available. Super SA Select members have the option to invest their super across two available investment options.

Further details of this can be found in the Investment Guide.

Can you recommend a financial planner?

A professional financial planner can help you to understand and make choices about your super. At Super SA, we encourage you to seek professional financial advice on your financial planning needs.

You may already have your own financial planner. If you don't you can contact the Financial Planning Association and they can recommend a suitable adviser.

Alternatively, as a Super SA member, you can use the financial planning service available through Industry Fund Services (IFS). The financial planners at IFS can advise you about the options available to SA public sector employees.

If you choose to use this service, there is a fee of $350 for the initial meeting. During this session your financial adviser will find out what your financial objectives are and what type of advice you’ll need. You will receive a document summarising your goals and objectives and a summary of the advice areas you may want to consider.

After the first appointment, you’ll receive a quote on what a full financial plan would cost you. You can then decide if you want to go ahead with it and you can request to pay the fee directly from your Triple S, Super SA Select or Flexible Rollover Product account.


1This information is of a general nature and does not take into account your personal objectives, situation or needs. You should assess your own financial situation before making any investment decisions based on this information. Past performance is no guarantee of future performance. Super SA has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195 AFSL No. 232514 to facilitate the provision of financial advice to members of Super SA who wish to take up this service. Further information about the advice services that can be provided is set out in the relevant Financial Services Guide, a copy of which is available from the IFS Financial Planning team or by calling Super SA on 1300 369 315.  IFS is responsible for any advice given to you by its Representatives.

Super SA does not recommend, endorse or accept responsibility for products or services provided by third-party organisations. Super SA does not accept liability for any loss or damage caused by the products and services provided by IFS.

I'm close to retirement. How do I find out more about my super?

It’s very important to find out as much as you can about your super as well as your options for retirement.

Here are some things to think about:

  1. It’s very important to find out as much as you can about your super as well as your options for retirement.

    Here are some things to think about:

    1. You might like to consider attending a free My Retirement seminar geared towards your Super SA scheme.
    2. Have you considered getting financial advice?

    You may already have your own financial planner. If you don't you can contact the Financial Planning Association and they can recommend a suitable adviser.

    Alternatively, as a Super SA member, you can use the financial planning service available through Industry Fund Services (IFS).

    1. As a Triple S member you also have the option of investing your super across any number of the available investment options. To find out more see the Investment Guide.

1This information is of a general nature and does not take into account your personal objectives, situation or needs. You should assess your own financial situation before making any investment decisions based on this information. Past performance is no guarantee of future performance. Super SA has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195 AFSL No. 232514 to facilitate the provision of financial advice to members of Super SA who wish to take up this service. Further information about the advice services that can be provided is set out in the relevant Financial Services Guide, a copy of which is available from the IFS Financial Planning team or by calling Super SA on 1300 369 315.  IFS is responsible for any advice given to you by its Representatives.

Super SA does not recommend, endorse or accept responsibility for products or services provided by third-party organisations. Super SA does not accept liability for any loss or damage caused by the products and services provided by IFS.

 How do I log into the Member Portal?

For Triple S, FRP, Select and Income Stream please use your Client ID to log in, your Account ID will not work. You can find your Client ID on your latest annual statement. For instructions on how to register please click here

For all other Schemes please use your Super ID as you have historically.

 

Triple S FAQs

How does Leave Without Pay (LWOP) affect my super?

If you intend to apply for LWOP, it's important you contact Super SA regarding your super before you commence your leave. You will need to complete a form, and submit it to Super SA. 

You can make after-tax member contributions while on LWOP but you're not entitled to any employer contributions.

If you have Income Protection Insurance you'll have immediate cover for Income Protection Insurance when you return to work. If you are on LWOP for 12 months or more, you will not be covered for any pre-existing medical condition that was known to you on the day you returned to work for a period of two years from that date. You can't make an Income Protection claim while on LWOP.

Your Triple S Death and Total and Permanent Disablement (TPD) insurance cover will continue during your LWOP.

You can choose to suspend your Death and TPD insurance cover while on LWOP. If you do this, you will not be covered by insurance and you will not be charged a fee. You should contact us to arrange to have you cover suspended.

No Death and TPD insurance will be paid within one year of your arranging to reinstate your insurance cover unless your death or disablement is caused by an accident.

The cost of your insurance will be deducted from your Employer Account. If there are insufficient funds in your Employer Account, your insurance will be suspended.

For further information, please see this factsheet. 

Can I opt out of insurance?

Yes, most employees can opt out of insurance. Forms to cancel Income Protection and Death and TPD insurance are available in the Forms and Publications section of the Super SA website.

However, Police and SA Ambulance members cannot cancel their Death and TPD insurance before age 65 and cannot cancel their Income Protection insurance before age 60.

Does workers' compensation affect my insurance benefits?

Workers' compensation payments do not affect your Death and TPD Insurance entitlements.

However, you cannot receive Income Protection insurance benefits while you are receiving workers' compensation.

Do I have to make an investment choice?

No, you do not have to make an investment choice. If you do not make a choice then your funds will be invested in the Balanced option.

What investment options are available to me?

There are several investment options available to you: High Growth, Socially Responsible, Balanced, Moderate, Conservative, Capital Defensive and Cash. More information on the options is available here.

Who do I speak to about my investment choice?

When choosing an investment option it’s important to understand your individual risk profile and time horizon.  Why not use the “What type of investor am I?” calculator in the Knowledge Centre section of the website to find out what level of risk you are comfortable with? If it turns out that you have a low tolerance to risk or are planning to retire soon you may like to consider a lower risk, lower return strategy. Triple S members are able to invest their super across any combination of the available investment options. Further details of this can be found in the Investment Guide.

If you want more information about investment options, you can call 1300 369 315. In addition a financial adviser can provide you with information about your investment options.

You may already have your own financial planner. If you don't you can contact the Financial Planning Association and they can recommend a suitable adviser.

Alternatively, as a Super SA member, you can use the financial planning service available through Industry Fund Services (IFS). The financial planners at IFS can advise you about the options available to SA public sector employees. If you would like to make an appointment with an IFS planner, please call Super SA on 1300 369 315.

How do I make contributions?

You can make contributions a number of ways to help to grow your super:

After-tax contributions may qualify you for a government co-contribution. More information on ways to pay including information on BPAY®  can also be found here.

Can I use BPAY®  to make contributions into my Triple S account?

Yes. BPAY® lets you transfer money from your bank, building society or credit union account directly into your superannuation account.

You can use BPAY® to make additional one-off personal (after-tax) contributions of $50 or more to your super easily and conveniently. You can also use BPAY® to make spouse contributions.

We don't require a remittance advice as the biller code and reference number identify you and the payment you are making.

How does BPAY®  work?

To use the BPAY® facility you need:

  • The biller code and
  • Your unique BPAY® reference number.

To find your BPAY® reference number you can either:

Log onto the member portal of the website or contact Super SA on 1300 369 315. More information on BPAY® can also be found here: ways to pay

You can then use your financial institution's internet or phone banking service. You can make BPAY® payments from debit accounts (savings or cheque) only. You cannot use a credit card account.

Once made, generally transactions cannot be reversed.

 Biller codes are as follow: 

Biller code Contribution type
465104 Triple S Member Contribution
465104 Triple S Spouse Member Contribution
31583 Triple S Eligible Spouse Contribution


Please note: in order to receive a spouse contribution you must provide your spouse with your BPAY® reference number and the spouse biller code to make the BPAY® payment.

Your BPAY® transaction is processed from your bank account immediately. However, your funds and payment instructions generally take time to be transferred to Super SA from your financial institution.

Provided your BPAY® request is made before your financial institution's cut-off time, Super SA would typically receive the funds the following business day. When we receive your funds, units will be issued at the unit price applicable the day the payment is received by Super SA.

Can I change my level of insurance cover?

If you would like to change your level of cover you can download the Changes to Death and TPD Insurance form.

What is Triple S's USI (unique super identifier)?

The USI for the Triple S Scheme is 40651 037780 001.

 

 

Income Stream FAQs

How do I join the Income Stream?

Investing in a Super SA Income Stream is a tax-effective way of accessing your super as a regular income as you transition to and throughout retirement.

You can invest in the Income Stream if you're over the age of 55, have reached your Commonwealth preservation age and have been a member of one of the SA public sector super schemes in the last 12 months. You can also invest in the Super SA Income Stream as part of an Early Access to Super or transition to retirement arrangement. 

Investors who choose to be in a TTR arrangement have the investment earnings taxed at up to 15%.

If you have reached your Commonwealth preservation age and are permanently retired, or you have ceased employment after age 60, please complete and return the enclosed Retirement Declaration Form. Super SA will then move your investments to the retirement phase, where your investment earnings will be tax free.

You’ll need a minimum of $30,000 to get you started in the Super SA Income Stream.

Once you commence an Income Stream you can’t add any more money to it. This means that you might like to consolidate your super and add any extra savings to your current super scheme before investing in the Income Stream.

You can also purchase a second Income Stream with a minimum opening balance of $10,000 if you wish.

Application to Purchase can be found at the back of the Super SA Income Stream Product Disclosure Statement.

It’s important you are aware that your superannuation may have an effect on the level of benefit you’re entitled to receive from Centrelink in retirement. You can contact Centrelink Retirement Services on 13 23 00.

 

Transfer Balance Cap

The transfer balance cap began on 1 July 2017. It is a lifetime limit on the total amount of superannuation that can be transferred into retirement phase income streams, including most retirement pensions and annuities. The general transfer balance cap is currently set at $1.7 million.

All retirement phase income streams (including death benefit income streams) you receive will count towards your transfer balance cap. This includes any lifetime pensions such as the Super SA Pension.

If you commenced retirement pensions before 1 July 2021, you will have a personal transfer balance cap of between $1.6 and $1.7 million, which can be viewed on ATO online via MyGov.

For further information please call the ATO Super helpline on 13 10 20 or visit www.ato.gov.au

If you had a transfer balance account before 1 July 2021, your personal transfer balance cap will be:

  • $1.6 million if, at any time between 1 July 2017 and 30 June 2021, the balance of that account was $1.6 million or more
  • between $1.6 and $1.7 million in all other cases, based on the highest ever balance of your transfer balance account.

From July 2021, you will be able to see your personal transfer balance cap in ATO online. This will be the only place you can see your personal transfer balance cap if you had a transfer balance account before 1 July 2021.

If the total of all your retirement phase accounts (such as in a Super SA Income Stream) is in excess of the Transfer Balance Cap, you may have to remove the excess from the retirement income phase. You can choose to be paid the excess, or roll over to an accumulation phase account, such as the Super SA Flexible Rollover Product.

If you have more than $1.6 million in retirement phase accounts, you should seek financial advice.

Can my spouse join the Income Stream?

Your spouse can also purchase a Super SA Income Stream. If you're eligible for a Super SA Income Stream your spouse may be too.

The balance of your SA public sector super scheme or Super SA Flexible Rollover Product account and that of your spouse can then be transferred to an Income Stream for each of you. This strategy could be used to create a tax-effective income stream in retirement for each person.

The minimum opening balance for an Income Stream is $30,000.

How do I make lump sum withdrawals?

You can make partial withdrawals (minimum amount of $1,000) with no fees being charged for doing so. You can make a withdrawal by completing the Withdrawal Form which is found here.

It is important to note, that if you purchase a Super SA Income Stream as part of a transition to retirement arrangement, the ability to withdraw lump sum amounts is limited to unrestricted non-preserved money. Your entitlement can be paid in cash if you meet a condition of release under the preservation rules. For information, please see the Super SA Income Stream PDS.

Can I make additional contributions?

No, you cannot make additional contributions to your existing Income Stream, however you can start up a second Super SA Income Stream account if you have additional funds you wish to invest and drawdown as an additional regular income. The minimum balance for a second Income Stream is $10,000.

 

 

Flexible Rollover Product FAQs

How do I join the Flexible Rollover Product?

Anyone who has been a member of a SA public sector super scheme in the last 12 months can invest in the Super SA Flexible Rollover Product and you only need $1,500 to get started. 

An Application to Purchase can be found at the back of the Super SA Flexible Rollover Product - Product Disclosure Statement.

Can my spouse join the Flexible Rollover Product?

If you’re a current or past member (in the last 12 months) of an SA public sector super scheme, your partner may be eligible to invest in the Super SA Flexible Rollover Product as a spouse member.

Spouse members enjoy many benefits in the Flexible Rollover Product, including investment choice and optional insurance cover.

A Spouse Account must have a minimum opening balance of $1,500. This amount can be deposited in one of the following ways:

  •              a personal contribution by the spouse
  •              a spouse contribution from a public sector super member or
  •              a rollover from the spouse’s previous super fund

Once your spouse's account has been established it can receive:

An Application to Purchase can be found at the back of the Super SA Flexible Rollover Product - Product Disclosure Statement.

Can I have insurance cover in the Flexible Rollover Product?

As a Flexible Rollover Product investor you can purchase Death Only or Death & Total and Permanent Disablement Insurance. As an FRP Spouse investor, you can purchase Death Only insurance. 

If you are insured through Triple S and apply to invest in the Super SA Flexible Rollover Product within 60 days of finishing employment in the SA public sector, you may be eligible to continue your Triple S Death and TPD Insurance without having to provide further medical information.

Find out more about insurance here.

Do I have to make an investment choice?

No, you do not have to make an investment choice. If you do not make a choice then your funds will be invested in the Balanced option.

What investment options are available to me?

There are several investment options available to you: High Growth, Socially Responsible, Balanced, Moderate, Conservative, Capital Defensive and Cash. More information on the options is available here.

Who do I speak to about my investment choice?

When choosing an investment option it’s important to understand your individual risk profile and time horizon.  Why not use the “What type of investor am I?” calculator in the Knowledge Centre section of the website to find out what level of risk you are comfortable with? If it turns out that you have a low tolerance to risk or are planning to retire soon you may like to consider a lower risk, lower return strategy. Triple S members are able to invest their super across any combination of the available investment options. Further details of this can be found in the Investment Guide.

If you want more information about investment options, you can call 1300 369 315. In addition a financial adviser can provide you with information about your investment options.

You may already have your own financial planner. If you don't you can contact the Financial Planning Association and they can recommend a suitable adviser.

Alternatively, as a Super SA member, you can use the financial planning service available through Industry Fund Services (IFS). The financial planners at IFS can advise you about the options available to SA public sector employees. If you would like to make an appointment with an IFS planner, please call Super SA on 1300 369 315.

How do I make additional contributions?

You only need $1,500 to invest in the Super SA Flexible Rollover Product and there are a number of ways to grow your super even more!

You can:

And remember that by making after-tax contributions you could qualify for the Commonwealth Government’s Co-contribution. 

As you’ve already paid tax on this money, it’s not taxed again when you claim you’re super however you will pay tax on any investment earnings.

You can make additional after-tax lump sum contributions of a minimum of $1,000 into your Flexible Rollover Product if:

  •     you're under age 65 or
  •     you're over age 65 and under age 75 and work at least 40 hours in 30 consecutive days during the financial year

Can I use BPAY®  to make contributions into my Flexible Rollover Product account?

Yes. BPAY® lets you transfer money from your bank, building society or credit union account directly into your superannuation account.

You can use BPAY® to make additional personal (after-tax) contributions of $1,000 or more to your super easily and conveniently. You can also use BPAY® to make spouse contributions.

BPAY® to the Flexible Rollover Product requires a minimum contribution of $1,000 and the completion of an Investor Contribution form.

However, you cannot open a Flexible Rollover Product account with a BPAY® contribution.

How does BPAY®  work?

To use the BPAY® facility you need:

  • The biller code and
  • Your unique BPAY® reference number.

Please note: to find your BPAY® reference number, log in to the online member portal. More information on BPAY®  can also be found here.

You can then use your financial institution's internet or phone banking service. You can make BPAY® payments from debit accounts (savings or cheque) only. You cannot use a credit card account.

Once made, generally transactions cannot be reversed.

 Biller codes are as follow: 

Biller code Contribution type
31575 Flexible Rollover Product Members Contribution
31567 Flexible Rollover Product Spouse Member Contribution


Please note: in order to receive a spouse contribution you must provide your spouse with your BPAY® reference number and the spouse biller code to make the BPAY® payment.

Your BPAY® transaction is processed from your bank account immediately. However, your funds and payment instructions generally take time to be transferred to Super SA from your financial institution.

Provided your BPAY® request is made before your financial institution's cut-off time, Super SA would typically receive the funds the following business day.  When we receive your funds units will be issued at the unit price applicable the day the payment is received by Super SA.

How do I make a withdrawal?

If you want to withdraw some or all of your funds, simply complete a Super SA Flexible Rollover Product Withdrawal form and return it to Super SA (minimum withdrawal amount is $1,000). 

You may wish to seek professional financial advice before you make any decision to invest in any superannuation product.

What is Super SA Flexible Rollover Product's USI (unique super identifier)?

The USI for the Flexible Rollover Product is 11635 839852 001.

 

 

Lump Sum FAQs

How does Leave Without Pay affect my super?

If you intend applying for LWOP, it's important you contact Super SA regarding your super before you commence your leave.

It's important to maintain your member contributions while you're on LWOP, as this will ensure that you maximise your entitlements while you're in the Scheme.

You can make member contributions for up to 12 months. For information on making member contributions for longer than this, contact Super SA.

You will be eligible for death and disablement cover while on LWOP, providing you have continued making your member contributions.

Do I have to make an investment choice?

No, you do not have to make an investment choice. If you do not make a choice then your member component (ie Member Account and Rollover Account) will be invested in the Balanced option.

What investment options are available to me?

There are several investment options available to you: High Growth, Socially Responsible, Balanced, Moderate, Conservative, Capital Defensive and Cash. More information on the options is available here.

Who do I speak to about my investment choice?

When choosing an investment option it’s important to understand your individual risk profile and time horizon.  Why not use the “What type of investor am I?” calculator in the Knowledge Centre section of the website to find out what level of risk you are comfortable with? If it turns out that you have a low tolerance to risk or are planning to retire soon you may like to consider a lower risk, lower return strategy. Triple S members are able to invest their super across any combination of the available investment options. Further details of this can be found in the Investment Guide.

If you want more information about investment options, you can call 1300 369 315. In addition a financial adviser can provide you with information about your investment options.

You may already have your own financial planner. If you don't you can contact the Financial Planning Association and they can recommend a suitable adviser.

Alternatively, as a Super SA member, you can use the financial planning service available through Industry Fund Services (IFS). The financial planners at IFS can advise you about the options available to SA public sector employees. If you would like to make an appointment with an IFS planner, please call Super SA on 1300 369 315.

How do I make additional contributions?

As a Lump Sum Scheme member you already make regular member contributions to your super, but there are other things you can do to help your super grow even more.

You can:

And remember that by making after tax contributions you could qualify for the Commonwealth Government’s Co-contribution.

It should be noted that making additional after-tax contributions may not increase the employer component of your benefit.

More information on growing your super by making additional contributions can be found here.

What is Lump Sum Scheme's USI (unique super identifier)?

The USI for the Lump Sum Scheme is 27987 187927 002.

 

 

Pension FAQs

How does Leave Without Pay affect my super?

If you intend applying for LWOP, it's important you contact Super SA regarding your super before you commence your leave.

It's important to maintain your member contributions while you're on LWOP, as this will ensure that you maximise your entitlements while you're in the Scheme.

You can make member contributions for up to 12 months. For information on making member contributions for longer than this, contact Super SA.

You will be eligible for death and disablement cover while on LWOP, providing you've continued making your member contributions.

How do I make additional contributions?

As a Pension Scheme member you must make regular member contributions to your super, but you can also make additional personal contributions to help grow your super even more!

You can:

And remember that by making after tax contributions you could qualify for the Commonwealth Government’s Co-contribution.

It should be noted that making additional after-tax contributions may not increase the employer component of your benefit.

More information on growing your super by making additional contributions can be found here.

What is the Pension Scheme's USI (unique super identifier)?

The USI for the Pension Scheme is 27987 187927 001.