Secure Access Login

Remember: if you are registering for the new online member portal, you need to click on the ‘Register’ button below and enter your new Client ID number to register. This number was posted to you in the mail in April 2018. This applies to members of Triple S, Flexible Rollover Product, Super SA Income Stream and Super SA Select.

SA Ambulance Service Superannuation Scheme provides members with four disablement entitlements.

Preserved members can have their super released.


Casual employees

Casual employees won’t be automatically covered for insurance but can choose to purchase additional voluntary insurance.

Casual employees are not eligible for Income Protection Insurance.


How much is my Death and Total & Permanent Disablement entitlement worth?

Check your Annual Statement in the secure member area to find out how much you you would receive in the event of your death or total and permanent disablement.


Can I increase my benefit?

Members can increase their benefit, also known as “voluntary insurance cover” by selecting up to four units of voluntary insurance cover, at a cost of $1.35 per week per unit.

Use the My Future Insurance Calculator to work out whether your current cover is enough to meet you and your family’s needs should the unexpected happen.


How do I make a claim?

There are three steps to the claims process:

Step 1 - Lodging your claim

Step 2 - Preparing your claim

Step 3 - Assessing your claim

For more information visit the Making a Claim page or download the Disablement Entitlements Claim Process fact sheet.



If you have any questions about the claims process please call Super SA on 1300 364 941 (free call). Email and address information can be found in the Contact Us section.